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Terms and Conditions

We may change these terms and conditions at any time. You may only use this website by agreeing to the Terms and Conditions shown below.

1. Definitions

In these Terms and Conditions:

“We”, “us”, “our”, “N2K”, and “Need2Know” means Need2Know Books, a division of Forward Press Limited, a limited liability company incorporated in England & Wales with registered number 2923304. “You” means any user of our website. The registered office for Forward Press Ltd is Remus House, Coltsfoot Drive, Woodston, Peterborough, PE2 9JX.

2. Guarantee

All products that are purchased from Need2Know are covered by a 28 day money back guarantee. If, for any reason, you are not happy with your purchase, simply return it to us in mint condition for a refund. Likewise, if the product is damaged then you can return it to us for an exchange or refund. No refund option is available for e-books.

3. Despatch

Orders for printed books are normally despatched within five working days. Pre-publication orders will be despatched five to seven working days from the publication date (unless already in stock). Orders are despatched by Royal Mail first/second class, or courier (for parcels of six or more titles) to UK addresses.  Airmail or courier to overseas.  E-books: a link to download your e-book will appear on the ‘Transaction Results’ page once your transaction has gone through.

4. Privacy

When you place orders with our website, we collect certain personal information from you (e.g. your name, email, payment address). This information is not passed on to any third parties. However, we may use this information to keep you up-to-date with new titles. Please email sales@n2kbooks.com if you wish to opt out of this communication.

5. Copyright

All rights are reserved by Need2Know for the copyright in the material on this website unless otherwise stated. It is permitted to copy data only for the purpose of viewing the data on-line, or to provide a printed image of the pages for personal use. Any such printed copy may not be further reproduced by any means. No other copies may be taken by any other means without prior written consent of the owner of the copyright. Under no circumstances may copyrighted material be used for gain by another party.

E-books: once you have downloaded and saved your e-book, you are not permitted to print it or forward it as an attachment in an email.

6 . Modification, Monitoring and Suspension of our website.

  • We reserve the right to modify the website at any time.
  • We aim to minimise such downtime, but cannot guarantee that the site will be available at any given time.

7. Conditions of Use

  • You agree not to use our website for any illegal activity.
  • You agree not to interfere with the security of our website, or threaten the operation of our website.
  • You agree not to resell or adapt any part of our website.

8. Liability

You view this website of your own free will and by so doing you agree that no person or company or other legal entity or publication will be liable for any loss whatsoever, whether financial or otherwise, and whether any such loss be direct, indirect or consequential, arising from any use whatsoever of any data found herein or found on other webpages reached through hypertext links from this website. Before acting upon any information of any kind found on this website, or reached through hypertext links from this website, you should ensure that you verify its accuracy through an appropriate authority.

9. Need2Know Disclaimer

Need2Know books provide general information on a range of educational, lifestyle and health issues. The information contained within the books is not intended to replace professional and/or medical advice. All Need2Know readers/customers are therefore strongly advised to consult their GP or healthcare professional for professional advice before acting on any of the information contained within the Need2Know books.

Individual disclaimers can be found at the start of each book - please see for further information.

10. Links

Links to other websites have been added to this website in good faith for the purpose of providing useful resources. However, Need2Know accepts no resposibility for their content or accuracy.